Our Vision: Pekin, Illinois: The community of choice for
home, business, and recreation.
Our Mission: To foster and promote a vibrant business environment that improves the quality of life in the Pekin area.
How can you make every customer interaction meaningful?
Customer experience isn’t confined to what happens in your store. Every interaction customers have with your business can impact the way they feel about you. So how can you make every interaction meaningful?
During this SCORE webinar, Nina Hoy, Senior Content Strategist at Deluxe will show you:
What customer experience really is
Why customer experience is important for your business
What is journey mapping, and how it can help you create a cohesive, positive customer experience