Thursday, June 30, 2016

Special Offer from the Pekin Daily Times

The Pekin Daily Times will soon publish a special section on the upcoming Pekin Super Cruise.  If you'd like to promote your business in this special section, you can get more information by downloading the flyer:  http://www.pekinchamber.com/2016/PekinSuperCruise2016pdt.pdf

Tuesday, June 28, 2016

Pekin Sunset Kiwanis Annual Night Golf Benefit


Adult Literacy Tutor Training

YWCA Adult Literacy needs volunteer tutors to help Tazewell County adults improve their basic reading, writing, math and English language skills. Volunteers are paired with compatible adult learners for twice-weekly tutoring sessions at locations, days and times convenient to them. No prior teaching experience is required.

Tutor training will be held on Tuesdays and Thursdays, July 19, 21, 26 & 28 from 9:00 a.m. – noon or 5:30 – 8:30 p.m at the YWCA of Pekin.  There is a $20 materials fee.

For more information contact Pam Ritter, Director of the YWCA Adult Literacy program or call 347-2104.

Friday Family Fun Fest


Pekin Marigold Festival Friday Family Fun Fest Sponsored by Pekin Performing Arts Academy

There will be a new group in charge of this year’s Pekin Marigold Festival’s Friday night downtown event.  Liz Curtin-Rogers will coordinate this family event in association with her non-profit organization, Pekin Performing Arts Center.
Friday Family Fun Fest will be held Friday, September 9 from 5pm-9pm in downtown Pekin.  This event will bring back an old crowd favorite as well as provide some new offerings.
The Lip Sync Contest is back!  This event is open to individuals and groups and will have child and adult categories.  The entry fee is $20, and there will be cash prizes.  An entry form can be obtained by emailing pekinpac@yahoo.com.  You can also pick up forms at the Pekin Chamber office located at 402 Court St.  Entertainment between categories will be provided by Classical Dance Academy.
There will also be many food vendors.  Any food vendors, for profit or non-profit, wanting to participate can email info@speakeasyartcenter.com for a food vendor form.
There will also be a vendor marketplace this year.  This will be open to crafters, artists, and direct sales vendors.  Anyone wanting a vendor form can email brigitte@events309.com.
New this year, the Kid’s Fun Zone will have inflatables, games, and fun activities for the whole family.

Please join us downtown on Pekin Marigold Friday night for this long-standing Pekin tradition.

TEN YEAR OLD CAMPBELL SWIMS TO TOP PLACE

The Pekin Park District Water Dragons swim team competed in their first meet on Saturday, June 11th at the Eureka Invitational held at Eureka College. Despite having few swimmers swim in this meet, since it was so early in the season, one swimmer made a name for himself for the Water Dragons. Jackson Campbell, age 10, received 1st place overall in every one of his individual events against 7 local area swim teams. Swimming a 30.27 in the 50 freestyle, a 15.13 in the 25 butterfly, and 1:16.58 in his 100 IM. This is an incredible accomplishment, and a great way to start out the Water Dragons’ summer season!

For more information regarding registration or Pekin Park District programs, call us at (309) 347-PARK (7275) or visit us online at www.pekinparkdistrict.org


Find us on Facebook!  www.facebook.com/ppdrecreation

Chamber Connection Now Available!

This weeks Chamber Connection is now available here!

Monday, June 27, 2016

June Biz Barometer






ProHealth Pediatrics welcomes new physician

ProHealth Medical Group, Pekin Hospital and Progressive Health Systems are pleased to welcome Dr. Ashley Fischer to ProHealth Pediatrics in Pekin, Illinois.
Dr. Fischer received her medical degree from the University of Illinois College of Medicine at Peoria, where she also completed the Pediatrics residency program. She is a member of the American Academy of Pediatrics, and in 2014, she was honored by Children’s Hospital of Illinois with the Community Advocacy Award.
“We are very excited to have Dr. Fischer as part of the ProHealth family,” said Dawn Moushon, Vice President of Practice Management for ProHealth Medical Group. “In addition to her medical credentials, Dr. Fischer brings outstanding energy and a passion for the community to our team.”
Part of Progressive Health Systems, ProHealth Medical Group was established in 1986 as a sister organization of Pekin Hospital. ProHealth offers seven practices throughout the Pekinarea. For more information visit pekinprohealth.com.

Welcome To Our Newest Member

Midas Auto Service Experts
1804 Court St 
Pekin, IL 61554
309-347-5991
Nathan Proctor, Manager
Walt Bratcher, Owner
Bob Bratcher, Owner 
Midas specializes in automotive service and repair.

ILLINOIS CENTRAL COLLEGE TO OFFER OSHA HAZARDOUS OPERATIONS AND EMERGENCY RESPONSE (HAZWOPER) COURSES


Illinois Central College will offer two Hazardous Operations and Emergency Response (HAZWOPER) courses designed to prepare participants with the health and safety procedures required at hazardous-material sites.
The 24-hour HAZWOPER course provides the 24-hour training mandated by OSHA and includes topics such as: OSHA regulations, general safety hazards, hazard communication for HAZWOPER, chemical hazard identification, respiratory protection and chemical personal-protective equipment (PPE), just to name a few. The 24-hour training will be July 7, 14, and 21, from 8 a.m. to 4:30 p.m. at Hickory Hall 105, on the ICC North Campus, located at 5407 N. University St., Peoria. Cost for the 24-hour training course is $495 per person.
ICC also will offer an 8-hour HAZWOPER course on July 19 from 8 a.m. to 4:30 p.m. for participants needing a refresher only. Course topics will include: OSHA regulation, hazardous waste, hazardous communication and handling hazardous materials. Cost of the refresher course is $165 per person.
The instructor for both classes is Adam Munn, a long-standing member of the American Society of Safety Engineers. Munn has earned board-certified designation as a certified Safety Professional and a Certified Healthcare Safety Professional.
Training materials for both classes are provided. Courses include hands-on exercises, group tabletops, and PPE donning exercises. Both classes will conclude with a final exam.

To register or for more information, call (309) 690-6909 or go online to icc.edu/pdi/technical

Pekin Hospital, Advanced Medical Transport to host open forum

– Representatives from Pekin Hospital and Advanced Medical Transport (AMT) will host a free community event to discuss the proposed AMT facility on the hospital’s campus. The event is open to the public and will take place July 6th at 5 p.m. in the hospital’s Park Court Conference Center at 600 South 13th Street. 
The project between Pekin Hospital and AMT is pending approval by the City of Pekin. If approved, the proposed facility would help to improve emergency response times and ensure the fastest possible treatment for area patients.

Questions about the July 6th event may be directed to 309-353-0559. Part of Progressive Health Systems, Pekin Hospital is a 107-bed medical center serving Central Illinois since 1913. For more information visit pekinhospital.org

ILLINOIS CENTRAL COLLEGE OFFERING “EXPRESS ENROLLMENT” JULY 11-13 FOR FALL 2016 CLASSES

Illinois Central College will offer “Express Enrollment” Monday through Wednesday, July 11, 12 and 13 from 8 am to 4 pm, on the East Peoria Campus. Those interested in enrolling at ICC can complete the process of applying and enrolling in just one day. No appointment is necessary, and free parking is available in Lots A and B and in the Visitors Lot. Classes begin on Monday, August 15.
“Express Enrollment” can be completed in just a few hours’ time. Participants are encouraged to arrive by 1 pm in order to complete all of the steps leading to enrollment in one day. For advising or testing completion only, participants must arrive by 2 pm.
                The process includes: Completing and processing an ICC application, completing placement testing, meeting with an advisor to develop a class schedule, filling out financial aid paperwork and setting up a payment plan, and getting an official ICC identification card.
Potential students should fill out the Free Application for Federal Student Aid (FAFSA) three days prior to coming on campus. ICC Financial Assistance staff is available to answer questions about completing the FAFSA.
In order to complete all of the steps of admission and enrollment, participants should be prepared to bring the following items with them:
·         A valid photo ID (driver’s license, passport, military ID, or other government-issued ID).
  • Checkbook or credit card to set up a payment plan.
  • In addition, potential students wishing to fill out a FAFSA also should bring with them: previous year’s tax transcripts issued by the IRS, W-2 forms and current bank statements. (If the participant is aged 24 or younger, the parents’ social security cards, previous year’s tax transcripts, W-2 forms and current bank statements also are necessary.)
“Express Enrollment” is provided on a first come, first-served basis. The total time needed to complete all of the steps depends on the participant’s individual needs. Advisors will be available to help students wishing to enroll on a full-time basis (12 hours or more) in most majors and those students wishing to enroll on a part-time basis. However, follow-up appointments with an advisor may be necessary in some cases. Some programs require restricted enrollment; therefore, only general education or prerequisite courses will be available to students interested in those programs.
For those interested in financial assistance, ICC still has scholarships available for the 2016-2017 academic year. To be eligible for the scholarships, students must first apply to ICC online at http://icc.edu/admissions/enrollment/apply-now/. Remaining scholarships will be listed online after July 15 for 2016-17 at http://icc.edu/admissions/scholarships/remaining-scholarships/

For more information or for any questions, please call Illinois Central College at (309) 694-5-ICC or visit http://icc.edu/admissions/express-enrollment/.

ILLINOIS CENTRAL COLLEGE WANTS POTENTIAL STUDENTS TO “STOP. DROP. ENROLL.” FOR FALL 2016 SEMESTER CLASSES

Illinois Central College is encouraging potential students to stop, drop everything, and come to the college for its “Stop. Drop. Enroll.” event, where potential students can enroll in just a few hours. This free event takes place on Wed., July 27, from 3 to 8 p.m., at Arbor Hall on the ICC North Campus, located at 5407 N. University St., Peoria and provides extended business hours for class registration. No appointment is necessary, and parking is free. Classes for the fall semester begin on Monday, August 15.
At “Stop. Drop. Enroll.” ICC staff will help prospective students complete all the steps required for enrolling. The process includes: Completing and processing an ICC application, completing placement testing, meeting with an advisor to develop a class schedule, filling out financial aid paperwork and setting up a payment plan, and getting an official ICC identification card. Participants are encouraged to arrive by 6 p.m. in order to complete all of the steps leading to enrollment. For advising or information only, participants should arrive prior to 7 p.m.
               Representatives from ICC’s academic departments, as well as financial aid, testing, and enrollment services will be on hand to answer questions and assist participants. Several programs that prepare students for jobs with reported high demand will be featured. This includes: automotive technology; General Motors – Automotive Service Educational Program; Paralegal; 9-1-1 Telecommunicator; Emergency Medical Technician; Nursing Assistant; Truck Driving; and a variety of information technology programs in both software and hardware. While these programs will be featured, ICC staff will be available to help students explore any of the 127 degree and certificate programs, including requirements for selective admission programs.
Information regarding ICC Access Services, scholarships, Emerging Leaders, Campus Housing, and Success Coaching also will be available.

               Potential students should fill out the Free Application for Federal Student Aid (FAFSA) three days prior to coming to the event. ICC Financial Assistance staff is available to answer questions about completing the FAFSA.
To complete all of the steps of admission and enrollment, participants should bring the following:
·        A valid photo ID (driver’s license, passport, military ID, or other government-issued ID).
  • Checkbook or credit card to set up a payment plan.
In addition, potential students requesting assistance with completing the FAFSA also should bring their previous year’s tax transcripts issued by the IRS; W-2 forms; and current bank statements. (If the participant is aged 24 or younger, the parents’ social security cards, previous year’s tax transcripts, W-2 forms and current bank statements also are necessary.)
The event is provided on a first come, first-served basis. The total time needed to complete all of the steps depends on the participant’s individual needs.
For those interested in financial assistance, ICC still has scholarships available for the 2016-2017 academic year. To be eligible for the scholarships, students must first apply to ICC online at http://icc.edu/admissions/enrollment/apply-now/. Remaining scholarships will be listed online after July 15 for 2016-17 at http://icc.edu/admissions/scholarships/remaining-scholarships/

For more information or for any questions, please call (309) 694-8970 or visit icc.edu/July27

Wednesday, June 22, 2016

Welcome To Our Newest Member!

Aerial Athletics LLC
215 Court St
PekinIL 61554
(309) 620-6862
Aerial Athletics is a tumbling, gymnastics, and cheer facility that provides recreational coaching to local athletes.

Pekin Hospital, Advanced Medical Transport to host open forum

Representatives from Pekin Hospital and Advanced Medical Transport (AMT) will host a free community event to discuss the proposed AMT facility on the hospital’s campus. The event is open to the public and will take place July 6th at 5 p.m. in the hospital’s Park Court Conference Center at 600 South 13th Street. 
The project between Pekin Hospital and AMT is pending approval by the City of Pekin. If approved, the proposed facility would help to improve emergency response times and ensure the fastest possible treatment for area patients.

Questions about the July 6th event may be directed to 309-353-0559. Part of Progressive Health Systems, Pekin Hospital is a 107-bed medical center serving Central Illinois since 1913. For more information visit pekinhospital.org

Allegra Recognized for Operational Excellence

MJ Eberle, owner of Allegra Print, Design, Signs in Pekin, Macomb and Galesburg was recently honored with the 2015 Operational Excellence Award from leading marketing, print and graphic communications franchise network, Alliance Franchise Brands.

He was recognized for excellence in managing his business to achieve exceptional levels of productivity, profitability and growth while remaining focused on helping local businesses achieve marketing and outreach success.

“We work hard to be a true partner to our customers,” said Eberle. “We understand the challenges they face when looking for new ways to meet their business and marketing goals and we focus on delivering positive, measurable results that are on time and within budget. Their success drives our success.”

Allegra, located at 1107 N. Eighth Street in Pekin, 1120 East Jackson Street in Macomb and 439 N. Henderson in Galesburg, is a full-service marketing communications provider offering marketing consultation, copywriting and graphic design services, advanced printing technologies including full-color printing, digital color signs, posters and banners, complete finishing services, mailing services, variable data capabilities, promotional products and print management solutions. Allegra can also help businesses with web, SEO, PPC, web to print and more.

Allegra is locally-owned and operated and is a member of the Alliance Franchise Brands network, a world leader in marketing, graphics and visual communications, linking nearly 600 locations in the United States, Canada and the United Kingdom.

For more information, contact the award-winning Allegra in Pekin at (309) 353-8801, in Macomb at (309) 833-5250 and in Galesburg at (309) 343-1418, or visit the company’s website at www.allegrapekin.com.

Tuesday, June 21, 2016

Dedication of SSGT Paul Smith Memorial Highway Scheduled for this Wednesday

State Representative Mike Unes
PRESS ADVISORY and RELEASE

Details For Immediate Release                                                                        Contact: Rep. Mike Unes
June 20, 2016                                                                                                         (309)620-8631


Dedication of SSGT Paul Smith Memorial Highway Scheduled for this Wednesday

EVENT DETAILS

WHAT: Road Dedication Ceremony

WHO: Representative Mike Unes, Senator Dave Koehler, Mayor Dave Mingus, and Smith Family

WHERE: East Peoria Festival Building Parking Lot, 2200 E. Washington St., East Peoria   61611

WHEN: 10-10:30AM

Description:  SSGT Paul Smith of East Peoria was killed in 2009 in Afghanistan during a volunteer mission when an IED exploded near his vehicle.  A resolution to rename in his honor a portion of East Peoria’s Rte. 8 was introduced in the Illinois House by Representative Mike Unes and in the Senate by Senator Dave Koehler, whereupon it passed the full General Assembly.  This event will serve to commemorate the newly re-named portion of this road.

Signs will be erected by IDOT on Tuesday, June 21st: East Bound at Arnold/ Meadow and West Bound at IL8/ Oakwood.  They will be uncovered by the family after the conclusion of the 10AM ceremony.

This event is open to the public, who are both invited and encouraged to attend in support of SSGT Paul Smith’s family.

For more information, please contact the Pekin District office, 309-620-8631


Rally for a Cure Golf Outing

Rally for the Cure

 



Free Women's Leadership Seminar


Chamber Connection

Check out this week's Chamber Connection here!

Monday, June 20, 2016

July First Friday/ Vin Luong Exhibit at The Speakeasy Art Center

Join us for this fantastic opportunity to view the beautiful paintings of Vin Luong in the main gallery at The Speakeasy Art Center, 353 Court St. Pekin Il! Opening reception is July 1, 2016 from 5-7. Music to follow at 7pm by friends of Vin's-Willie Kuhn, The Spoon River Cowboy and Rudy Urban, Pianist. 

Vin Luong was born in Saigon, Vietnam, in 1966. The son of Chinese painter Siu-Hong Luong, Vin learned traditional Chinese painting techniques at a young age, which he later built upon with an education in Western art as a teenager. Vin immigrated to the United States in the late 1980s and settled in Peoria, IL, where he lived and painted for more than twenty years. He passed away on March 7, 2013, at the age of 46, and he lives on in the many beautiful paintings and murals he left behind. Since his death his paintings have been housed at The Speakeasy Art Center in Pekin Il in a gallery on the 2nd floor.

Vin’s work incorporates both Eastern and Western elements, most often featuring human figures and faces and recurring symbolic objects, such as sliced open half-apples, lotus flowers, bluebirds and fishermen, statues and allusions to canonical artworks, and windows and doorways opening out into sky and water. Vin’s work moves fluidly from realism– in his strikingly true-to-life portraits–to surrealism–in his depictions of dreamlike, unforeseen worlds. Vin has explored a range of human themes in his work—including war, sorrow, and illness—but always, and even in the face of these painful themes, Vin’s work is infused with the poignancy of beauty, hope, and possibility.


ILLINOIS CENTRAL COLLEGE OFFERS INFORMATIONAL SESSIONS ON HIGHWAY CONSTRUCTION CAREERS TRAINING PROGRAM

Illinois Central College will hold several informational sessions for its Highway Construction Careers Training Program, with program applications and TABE testing available at each session. Classes for the next training program will begin Mon., Aug. 8, 2016.
The intensive 12-week program prepares participants for careers in the highway construction trades industry through classroom learning, skills labs, and real-world jobsite experience. Training includes, but is not limited to, math for trades, job readiness skills, and technical skills coursework, as well as OSHA 10-hour certification and First Aid/CPR certification.

Upon successful completion of the program, students will have the skills necessary to seek careers as laborers, cement masons, operating engineers, electricians, ironworkers, sheet metal workers, carpenters, bricklayers, and other union trades.

To qualify for the program a candidate must be 18 years old, have a valid Illinois driver’s license, have a high school diploma or GED, and consent to random drug screening.
Informational and testing sessions will be held:
  • Tues., July 12, 2016, at 10 am
    ICC North Campus, Hickory Hall
Room 131
5407 N. University Street, Peoria
  
  • Wed., July 13, 2016, at 1 pm
Tri County (Peoria) Urban League
317 S. MacArthur Hwy, Peoria

  • Wed., July 13, 2016, at 5:30 pm
    ICC North Campus, Hickory Hall
Room 131
5407 N. University St., Peoria

  • Thurs., July 14, 2016, at 10 am
METEC Housing Resource Center
2605 W. Krause Ave., Peoria

  • Fri., July 15, 2016, at 10 am
ICC North Campus, Hickory Hall
Room 131
5407 N. University St., Peoria

The ICC Highway Construction Careers Training Program was implemented to increase the number of minorities, women, and disadvantaged individuals working on IDOT highway construction projects and is offered through the Corporate and Community Education Department at ICC.

There is no registration or fees required for the informational and testing sessions.

For more information about the program, please contact Monica Arbuckle at (309) 690-6912, monica.arbuckle@icc.edu, or Ellen George at (309) 690-6909, egeorge@icc.edu.


CREVE COEUR AMERICAN LEGION AWARDS ICC EDUCATIONAL FOUNDATION $50,000 FOR ENDOWED SCHOLARSHIPS

Illinois Central College Educational Foundation will offer a few new scholarships to students beginning this fall, thanks to a $50,000 donation from the Creve Coeur American Legion Post #1234. The post recently dissolved after more than 60 years of service to veterans and their families and chose to release the funds to nonprofits in the area, including the ICC Educational Foundation. The Foundation will use the funds to establish at least two new endowed scholarships in perpetuity.
According to Commander Les Turner, the gift is the largest amount the Creve Coeur American Legion has ever awarded to a nonprofit. 
“Our members were sad to see their Post close,” Turner said. “But they are very proud that their service to the community will continue in perpetuity because of the scholarship established at ICC.”
“The Foundation is honored to be chosen to carry out the legacy of the Creve Coeur American Legion,” said ICC Educational Foundation Interim Executive Director Stephanie Holmes. “Their generosity will greatly impact ICC’s students while continuing to serve veterans, their families and our community. We are proud to partner with a group whose interests align with the College’s mission.”
Full- or part-time ICC students in any major who have a current GPA of 2.0 or higher are eligible to apply for the scholarship, which may be applied to tuition, fees and books. Preference will be given to honorably discharged, wounded veterans who demonstrate need or to dependents (includes spouse and children 24 years and younger) of veterans who were wounded or killed while serving in the US military. If no applicant meets these criteria in a given semester, the award will be offered first to veterans who have been honorably discharged and secondly to the dependents (includes spouse and children 24 years and younger) of veterans who were honorably discharged.

For more information or to apply for the scholarships, contact Ellen Tabor at (309) 694-5530. 

OPENINGS STILL AVAILABLE FOR ICC’S COLLEGE FOR KIDS CLASSES IN JULY

Illinois Central College still has several classes available for the July session of its popular College for Kids program, which features an assortment of creative and educational classes for students entering fourth through ninth grades. The July session runs Monday ─ Thursday, July 11– 21.  Additional off-site Friday Fun Trips are offered from 8:30 am to 2:30 pm on each Friday of College for Kids.
                Openings are still available for Math Scene Investigation, Beads for Life, Super Heroes as American Mythology, CFK’s The Voice, Tae Kwon Do, Dude Foods, Computer Aided Design, Mathletes and From Cryptids to Creepy Pasta: Urban Legends, just to name a few. For a complete list of open classes, visit http://www.icc.edu/cfk
Club CFK extends the day and accommodates working parents by offering activities for student participants following the final class session of the day until 5 pm. Club CFK features games, computers, and snacks from 3:15 pm to 5 pm. The cost to attend Club CFK is an additional $79. Students must be signed out by a parent or authorized adult no later than 5 pm each day.
Tuition is $79 per class unless other fees are noted. Space is limited. Registration is available by phone by calling (309) 690-6900, or online at http://www.icc.edu/cfk through July 8, 2016.

                For questions, contact ICC Youth Programs Coordinator Bryan Blanks at (309) 690-6914 or email bryan.blanks@icc.edu

ICC Announces Fall Schedule for Pekin Campus


Thursday, June 16, 2016

Pekin Hospital Home Health Open House

Pekin Hospital Home Health invites the public to a free Open House at 2934 Court Street in Pekin, Illinois. The event will take place June 23rd from 4 p.m. to 6 p.m. and will include refreshments, tours and a medical equipment demonstration.

Established in 1960, Pekin Hospital Home Health offers compassionate home-based care to residents throughout Central Illinois. Additional services include patient assessments, patient and family education, rehabilitation assistance and Alzheimer’s support groups.

To learn more about the June 23rd Open House or the services offered by Pekin Hospital Home Health, call 309-353-0371. Part of Progressive Health Systems, Pekin Hospital is a 107-bed medical center serving Central Illinois since 1913. For more information visit pekinhospital.org.

21st Annual Brad Campbell Memorial

http://www.pekinchamber.com/2016/BCM.pdf

Hallmark House Welcomes Krista Riggs Thomas

Hallmark House Nursing Center is pleased to welcome Krista Riggs Thomas as their new Marketing and Admissions Director. Mrs. Thomas brings with her nine years of post-graduate marketing experience, with six of the years in the senior healthcare industry. Krista looks forward to offering rehabilitation and long-term options to the surrounding communities, especially at Pekin’s only 4-star rated nursing facility.

Illinois American Water Ranks Highest in the Midwest in J.D. Powers 2016 Water Utility REsidential Customer Satisfaction Study

Illinois American Water received the J.D. Power award for ranking highest in customer satisfaction among water utilities in the Midwest according to J.D. Power’s 2016 Water Utility Residential Customer Satisfaction Study. The utility also achieved the highest score in the region for price and communications.

This first-time, national study was based on more than 20,000 responses, representing more than 83 million residential customers of the 84 largest water utilities across the United States. Residential customers were surveyed in March 2016 and had experiences with their utility within the past six months. The Overall Water Utility Satisfaction Index measures key performance indicators in six areas: delivery (including quality), price, billing and payment, conservation, communications, and customer service.
"We are honored to receive this award from J.D. Power because it’s a direct reflection of what Illinois American Water’s customers experience with us,” said Illinois American Water President Bruce Hauk. “We know how critical water service is and how personal a service we provide. We thank our customers for their vote of confidence in our employees, who strive every day to provide safe drinking water at a good value.”

This is the first year J.D. Power has conducted a customer satisfaction study for water utilities. The study ranked U.S. water utilities serving a population of at least 400,000 residents. Utilities were categorized into the Northeast, Midwest, South, and West geographic regions.

According to J.D. Power, the study found that when critical water infrastructure is not maintained, it can cause residential delivery interruptions or create water quality problems such as bad taste and bad smell, the two issues that impact satisfaction the most. The American Society of Civil Engineers says that an estimated $1 trillion in capital spending will be needed across the nation over the next 25 years to replace thousands of miles of pipe, upgrade treatment plants and comply with stricter water quality standards.

Illinois American Water invests approximately $70 - $100 million a year on average to ensure high-quality, reliable water and/or wastewater service. According to Hauk, approximately $130 million will be invested across the state in 2016. He said, “The communities we serve rely on us to not only provide water service that supports public health, fire protection and the local economy, but to make needed investment to ensure reliable service today and in the future.”

According to J.D. Power’s press release on the study, “Delivering water that is safe to use and drink is the top priority for water utilities. However, many utilities are facing the decay of century-old infrastructures with insufficient funds necessary to make improvements. When facing the need for multi-billion dollar investments, it’s no longer good enough to just focus on the water system; it is imperative that water utilities also focus on understanding their customers, who can often be their most effective advocates when it comes to building up support for necessary improvements.”

 Following are additional findings of the J.D. Power study.
  • Price by Region: One-fourth (25%) of customers are not aware of the cost of their monthly water utility service. The customer-reported average monthly cost by region is $79—West; $75—Northeast; $63—South; and $60—Midwest.
  • E-Bill Satisfaction Higher than Paper Bill: Billing and payment satisfaction among the 31% of customers who receive their bill electronically is much higher than among those who receive a paper bill (792 vs. 746, respectively). 
  • Communication Recall Builds Satisfying Relationships: Water utilities that communicate with their customers are more likely to build a satisfying customer relationship. Overall satisfaction is higher when a customer recalls a communication in the last 6 months from their water utility than when they don’t recall a communication (737 vs. 675, respectively).  
  • Awareness of Infrastructure Investment Increases Satisfaction: When customers are aware of their utility’s efforts to improve or replace the old infrastructure, conservation satisfaction is 734, compared with 650 when they are not aware. The same holds true when customers are familiar with their utility’s efforts to improve water quality (749 vs. 599, respectively).
  • Answering Customers’ Questions on First Contact: One key to achieving high customer service satisfaction is answering a customer’s question the first time they make contact, compared with making two or more contacts. Among those contacting by phone, satisfaction is 134 points higher when the customer’s question is answered on the first contact, compared to when two or more calls are required for an answer (831 vs. 697, respectively). Similarly, when contacts are made online, satisfaction is 91 points higher when questions are answered on the first contact, compared to when two or more contacts are required (827 vs. 736, respectively).
For information about the J.D. Power 2016 Water Utility Residential Customer Satisfaction Study visit www.jdpower.com/resource/us-water-utility-residential-customer-satisfaction-study. For more information about Illinois American Water visit www.illinoisamwater.com.

Friday, June 10, 2016

Make-A-Wish at Sears


Relay For Life of Pekin


4th of July Honor America Celebration


Pekin Hospital Home Health Open House


Job Fair

Get your booth now!
 

June 10th Puttin' On Pekin

Captain Alex Grieves, owner of the Spirit of Peoria, was the featured speaker at the June 10th Puttin' on Pekin breakfast at the Avanti's Dome. He spoke about his experiences running a unique businesses. Dave Osborne from Trouble Free Heating & Cooling won the early prize, while Ken Coulter from Midwest Engineering Associates took home the late prize. Greg Ranney presented the Spotlight on Business Award to Earl Riley at First Pekin Savings Bank. Debbie Fornoff presented the Blue Ribbon Award to Jim Ruth for the work he's doing on a Park Avenue home.  Laurie Gruse gave the Sunshine Award to Nancy & Dale Atkinson for her Little Free Library.  You can see more pictures at http://picasaweb.google.com/PekinChamber

Wednesday, June 8, 2016

Local Mentor Named Volunteer Leader of the Year

Goodwill Industries of Central Illinois is proud to announce that Susan Mullen, a mentor in their GoodGuides® Youth Mentoring Program, has been named Volunteer Leader of the Year. This award was presented by Goodwill Industries International.

Sue is former grade school teacher with 20 years of experience working with young people. "They need someone they trust to talk with or ask questions," said Mullen. "I get to treat each student as an individual, help them express themselves, and encourage them to ask whatever questions they have for me."

"Sue helps young people in her community build brighter futures," said Jim Gibbons, president and CEO of Goodwill Industries International. "Caring mentors are important people in the lives of young people and we’re proud to honor Sue for her commitment to youth."

"We are thrilled that out of the 164 Goodwills across the country, that one of our mentors was chosen for this honor," said Samantha Kinsey, GoodGuides® program manager. "Sue is an amazing person and we are so lucky that she is willing to share her knowledge and nurture these young people."

GoodGuides® is a youth mentoring program for youth ages 12 to 17. For more information on Goodwill’s GoodGuides® Youth Mentoring Program of other youth services, visit our website at www.goodwillpeo.org or call (309) 682-1113.
 

Tuesday, June 7, 2016

Wings and Wheels


Chamber Connection

This weeks Chamber Connection is available here!

Membership Renewals

Thanks to the following employers who recently renewed their investment in the mission of the Pekin Area Chamber of Commerce.

2-Star Members
Commerce Bank
Kroger Limited Partnership, LLC

1-Star Members
Big R of Pekin
Cumulus Media
Kouri's Pub
 
Classic MVP Members
American Motor Trends
Atlas Supply Company
Bremer Jewelry
Cosmetic Skin Center of Central Illinois
First Christian Church
Henrickson & Co., Inc.
JPG Commercial Real Estate LLC
Pekin Trophy House & Engraved Gifts
 
Individual Members
Glover, Lynn

Monday, June 6, 2016

Welcome to Our Newest Member

Porter Electric 
1504 N. 8th St. 
Pekin, IL 61554
309-241-5306 
Website

Greg Porter, Owner
Porter Electric specializes in residential and commercial electrical needs. 

Read for a Ride


Cyber Liability




Attend this free workshop, sponsored by The Unland Companies and Hometown Community Banks, and find out how to protect yourself.

June 22 | 10 a.m.-2:15 p.m.
Fondulac Bank Building, Levee District 
201 Clock Tower Drive | East Peoria

 or call Shannon Jones at 800.747.3241 
or email SJones@Unland.com by June 20.




  1. You are at risk.
Existing insurance policies do not account for web-based and other technology related liabilities. McAfee Security won't ensure you against a massive claim in case of a breach.
 
  1. The cost of a breach is higher than you think.
A 2012 data breach insurance claims study done by Net Diligence found that the average cost of legal defense for a data breach was $582,000, and the average cost of a settlement was more than $2 million.

  1. What could possibly go wrong?
A few things ... like virus attacks, hacks, physical damage or interruption to servers, rogue laptops, natural disasters and other systems failures.
         
  1. Know the ways you're at risk.
New economy, new exposures. The risks differ from business to business but include things like data theft, intellectual property liability claims, employee misconduct and many other things.

  1. Know how to mitigate your risk.
You need a data security policy, data encryption and employee training - but you also need to transfer liability to a third-party underwriter. That means an insurance policy crafted to cover all your specific cyber liabilities.

And, just to lighten things up a bit:
Find out who the next president will be.
The model used by Frank Mackaman of The Dirksen Center has correctly predicted the popular vote outcome of every presidential election since 1860. Come hear Frank Mackaman's prediction. 





Schedule:
10-10:15 a.m.: Opening statements from Bill Shock, Executive Vice President, Unland Companies
 
10:15-11:45 a.m.: Warren Poetzing, Professional Lines Underwriter at USLI, and Bill Martin, President/Professional Underwriter of Gateway Underwriting Agency, will discuss "Painting the Risk," going over the various cyber risks as they relate to those involved in education, banking, retail, manufacturing and other organizations, and the cyber insurance solutions that allow businesses to transfer their risks.
 
11:45-12:45 p.m.: Frank Mackaman of The Dirksen Congressional Center will present "The 2016 Election" and share how the model he uses to make his predictions works. Lunch and refreshments sponsored by Gateway Underwriting Agency and CIAN.
 
12:45-1:45 p.m.: Erik English of CIAN will introduce Cody Kretsinger, a professional hacker from CIAN. Cody will cover the basics of what happens during a network penetration test. He will also be available for a short question and answer session. A penetration test is designed to illustrate an organization's vulnerabilities and how to apply patches and fixes to white, red and black security breach mechanisms.
 
1:45-2:15 p.m.: Bill Shock of The Unland Companies will make some final remarks, introduce ID Restoration Pro, and distribute some "happy to see you" gifts.

Unland Insurance _ Benefits

Unland Home Office: 2211 Broadway, Pekin, IL 61554 | (309) 347-2177 or (800) 747-3241
Citizens Insurance: 127 S. Side Square, Macomb, Illinois 61455 | (309) 837-0609
Winter Insurance: 201 Clock Tower Drive, East Peoria, IL 61611 | (309) 699-3938
An Affiliate of Your Hometown Community Banks