Illinois American Water Pekin District Investing Approximately $1.1 Million to Improve Facility

Illinois American Water is remodeling its Pekin District office located on Broadway Street in Pekin. The approximately $1.1 million investment to upgrade the building originally built in the early 1970s will help improve operations and workforce training.

According to Cord Crisler, operations superintendent for the Pekin District, the building will be
upgraded to support employee development and local operations. Included in the project is the
construction of a formal training facility. Crisler said, “Our team is continuously learning and training to ensure safe operations and high customer satisfaction. A dedicated space to conduct critical training will help ensure our team works as efficiently and as safely as possible.”

The office will be closed to the public during construction. Construction is expected to be completed in early 2020. Customers needing assistance are instructed to call the customer service center at 800-
422-2782, Monday through Friday, 7 AM to 7 PM. Customers can also manage their account online at

About Illinois American Water - Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.3 million people. American Water also operates a customer service center in Alton and a quality control and research laboratory in Belleville.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,100
dedicated professionals who provide regulated and market-based drinking water, wastewater and
other related services to more than 14 million people in 46 states. American Water provides safe,
clean, affordable and reliable water services to our customers to make sure we keep their lives flowing.

For more information, visit and follow American Water on Twitter, Facebook and


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